Privacy Policy

Last Updated: 20/06/2024

Axzila is dedicated to protecting the privacy and data of our clients, partners, and users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information. By using our services, you agree to the practices described in this policy.

Table of Contents

1. Introduction
2. Information We Collect a. Personal Information b. Non-Personal Information
3. How We Use Your Information
4. Sharing Your Information
5. Data Security
6. Data Retention
7. Your Data Protection Rights
8. Third-Party Links
9. International Data Transfers
10. Children's Privacy
11. Updates to This Privacy Policy
12. Contact Us

1. Introduction

Axzila, a leading software development company based in Sweden and Sri Lanka, is committed to delivering cutting-edge technology solutions while maintaining the highest privacy standards. This Privacy Policy explains the types of information we collect, how we use it, and the measures we take to protect your data. Our goal is to be transparent about our data practices and ensure you have control over your personal information.

2. Information We Collect

We collect various types of information to provide and improve our services. This includes:

a. Personal Information

• Contact Information: Includes your name, email address, phone number, and mailing address.
• Professional Details: Includes job title, company, and industry.
• Communication Records: Includes inquiries and correspondence through email, phone, or WhatsApp.

b. Non-Personal Information

• Usage Data: Information on how you interact with our services, such as webpages visited, time spent on different pages, and links clicked.
• Technical Data: This includes IP addresses, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.

3. How We Use Your Information

We use the information collected in the following ways:

• To Provide Services: Developing and delivering software solutions tailored to your needs.
• Communication: Sending updates, responses to inquiries, and information about our services.
• Improvement: Analyzing usage data to enhance our services and user experience.
• Marketing: Sending promotional materials and newsletters (you can opt-out at any time).
• Security: Implementing measures to protect against fraud and unauthorized access.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except under the following circumstances:

• Service Providers: Trusted third-party companies that assist us in operating our website, conducting our business, or providing services to you, as long as those parties agree to keep this information confidential.
• Legal Compliance: When required by law or to protect our rights, safety, or property, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred to the acquiring entity.

5. Data Security

We implement robust security measures to protect your information. These measures include:

• Encryption: Using secure encryption methods to protect data during transmission.
• Access Controls: Restricting access to your data to authorized personnel only.
• Regular Audits: Conducting regular security audits and vulnerability assessments.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Data Protection Rights

Depending on your location, you have the following rights regarding your personal data:

• Access: Request access to the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data under certain conditions.
• Restriction: Request restriction of processing your personal data.
• Portability: Request transfer of your data to another service provider.
• Objection: Object to the processing of your personal data for marketing purposes.

To exercise these rights, please contact us at [Email Address].

8. Third-Party Links

Our website and services may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. International Data Transfers

Axzila operates in multiple countries, including Sweden and Sri Lanka. As such, your information may be transferred to and processed in countries outside your own. We ensure that any data transfers comply with applicable data protection laws and implement appropriate safeguards.

10. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the date at the top of this page.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Call/WhatsApp: +46 730 44 58 55 (Sweden) / +94 71 321 9718 (Sri Lanka)
• Email: hejaxzila.com / hiaxzila.com
• Address:
  • Rådhusesplanaden 6 F, 903 28, Umeå, Sweden
  • No 254/1A Robert Gunawardena Road, Battaramulla, Sri Lanka

Thank you for trusting Axzila with your information. We are committed to maintaining the privacy and security of your data.